How does "Delivery on Move-in day" work?
Clients are given appointment times to begin the move-process by the university. We strive to deliver our items as close to that time as possible. With the high volume of orders and unpredictable conditions, we can only guarantee delivery on the date you move in.
On move-in day, you will receive a call when your item(s) arrive to the dorm. Someone will need to meet us at the front of the dorm. Unless restrictions are placed, our guys will assist in getting the larger items to your room for you.
When should I start planning my dorm room design?
It is never too early to start coordinating the items that fit in any dorm room. (bedding, headboards, artwork etc.) Our Instagram page is a great place to look for inspiration. Book a consultation with Eden to get started! (more info under Design Consultations tab)
What does the term "Install" mean?
Install: set up of each item in room on move-in day
At this time, we only offer installs to our clients that choose our full room design service. Installs can be arranged at a later date if you are interested in our services for individual items in your room.
When should I order items on essentialswitheden.com?
We begin restocking many of our dorm items at the first of the year. Turn on post notifications for @essentialswitheden Instagram, so you do not miss out on our popular items!
When is the last day to order for dorm move-ins?
Our dorm delivery option will be available as long as products are in stock. For shipping, we recommend ordering 2-3 weeks prior to your move in date to account for delays.
Custom orders will close on JUNE 1 to allow our seamstresses enough time to have your pieces ready, c
Artwork orders will need to be placed by JULY 30 to ensure move-in day delivery or shipping.
How do I know if an item will fit in my space?
Dimensions of each item are listed in product description. If you are still unsure, you can always reach out to Eden or look into your residence hall information packet.
Can we ship personal items and have them delivered on Move-in day?
We cannot store any personal items. Only items purchased through Essentials with Eden will be delivered by our team.